Tel: +8613824725254 / Email: sales01@cristallighting.com
Brand Name: Cristallighting
Type: Zenith Chandelier
Size: Large: 180cm W x 115cm H (70.9" W x 45.3" H)
Small: 130cm W x 88cm H(51.2" W x 34.6" H)
Lights: 36/24 (bulbs are included)
(standard chain length 50cm(19.7"), please contact us if longer chain is needed)
Material: Iron, K9 Crystal, Glass
Finish: Chrome
Voltage: 110V-240V available
Certification:UL/CE/SAA
Warranty: 3 Years(does not include bulbs)
Lead Time: 20-35 Days.
Application: living room, dining room, bedroom, hotel room etc.
Customized Design is Acceptable. The sizes, finish and shape of the canopy can all be changed. Chat with us first if necessary before you place an order.
Introduction: Our company is a leading manufacturer of lighting fixtures and accessories, specializing in producing high-quality chandeliers, customized lighting solutions for various projects, and other lighting products. We have been in the business for many years, and our products have been widely recognized for their excellent quality and innovative designs. In this trade program, we will outline our products and services, as well as our approach to delivering exceptional customer service.
Our Products: Our company produces a wide range of lighting products, including chandeliers, pendant lights, wall sconces, and table lamps. Our chandeliers are available in various styles, ranging from traditional to contemporary designs, and are made using high-quality materials such as crystal, glass, and metal. We also offer customized lighting solutions for various projects, including commercial buildings, hotels, and residential homes.
Our Services: At our company, we believe that customer satisfaction is the key to our success. Therefore, we offer a range of services to ensure that our customers receive the best possible experience when working with us. These services include:
Customized Lighting Solutions: We work closely with our clients to understand their lighting needs and provide customized solutions that meet their requirements.
Technical Support: Our technical support team is available to answer any questions or concerns you may have about our products or services.
Our Approach to Customer Service: At our company, we believe that exceptional customer service is the foundation of our success. We strive to provide our customers with a seamless and hassle-free experience when working with us. Our approach to customer service includes:
Responsiveness: We respond promptly to all customer inquiries, ensuring that their questions or concerns are addressed in a timely manner.
Professionalism: We maintain a high level of professionalism in all our interactions with customers, ensuring that they feel valued and respected.
Attention to Detail: We pay close attention to every detail, ensuring that our products and services meet the highest standards of quality.
Conclusion: Our company is committed to providing our customers with the best possible experience when working with us. With our high-quality products, customized solutions, and exceptional customer service, we are confident that we can meet all your lighting needs. Contact us today to learn more about our products and services, and to see how we can help you achieve your lighting goals.
FAQ:
What is average lead time?
Our normal production time is 25 days. Based on your quantity and design
What's your warranty?
We have 5 years warranty for our chandeliers, within 5 years if there is any damages caused by transportation or installation, we will send free replacement.
What's the quality of your crystals?
There are three kinds of crystals: K9, Asfour and Swarovski Crystals and their prices also different a lot.
Can I customize my own chandelier?
Yes, we can customize the chandeliers according to your requirements. And drawings will also be provided so that you can check and confirm the designs, sizes and other information.
FAQ:
How to customize chandelier?
Answer: Let me explain step by step Send us your ideal design drawing or picture with specifications---Our quotation and counter drawing---drawing checking and modification till approval---pay 30-50% deposit to initiate production---production with status update periodically--- QC inspection pass---pay off balance once ready before delivery---transportation---On site installation---feedback and or good reviews
How is your packing?
Answer: All our product will apply to standard export packing and it will be a little different according to the exact item. Some of our most fragile materials like air blown glass shades, crystal drops, glass tubes, glass panels may need extra protection so we use 7-8KG thick molded foam packing on top with five layers carton, and for some parts we might use inner box to make double protection, and for some large size package or heavy packages we will add wooden crate or wooden box packing or even pallet packing if there is necessary.
